![]() ![]() Sort of sad.Lansweeper is an automated network discovery and asset management tool which scans all your computers and devices and displays them in an easily accessible web interface. It's like the code base stopped getting any real work 10+ years ago. All I can say is the door is wide open for those that truly understand asset inventory discovery and are willing to improve their products.ĭoes LS work? Yes, but only up to a point. I really wish they'd open this product up. ![]() ![]() Their answer has been LsAgent, which for whatever reason works completely differently than their standard ssh probe on MacOS and does at least come back with a MAC address (noting that's greatly inferior to serial number which should be considered, and is not). This is especially frustrating since there are a lot of bugs in the ways they determine asset uniqueness, especially when their own probes make tons of assumptions and can't accurately gather what they deem is useful for uniqueness. This would be an awesome feature if I could count on it. I was able to fix the systems I found when I checked the "LsAgent: Not seen in the last 7 days" report, but I don't know how many systems are out in the wild that are forever broken. It's main purpose is to allow scanning of systems that leave the corporate network. It's disappointing that LsAgent is not more robust and reliable. Antivirus was initially blamed for the corrupt LsAgent.ini problem, but there is nothing on these systems other than the default Windows Defender. In all cases, the contents were gone, replaced by 279 blank spaces. On several others, I found a corrupt LsAgent.ini file. If I manually start it, the agent starts working. ![]() It either failed to start or gracefully exited. I looked in the event log for crashing, but the service did not crash. On some of the computers, the Lansweeper Agent Service is simply not running. If you run the report "LsAgent: Not seen in the last 7 days", and then the "Ping Assets" action, do you find any computers online? If the agent is working correctly, you shouldn't. ![]()
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